Privacy Policy

Tuzoca Casino has implemented a comprehensive set of measures to ensure the security and protection of our users' data. This Privacy Policy aims to explain how we collect, store, use, share, and protect your personal information.

We take your privacy very seriously, and it is essential that you understand how we handle your data in order for us to provide our services effectively. Our primary goal is to make online gaming as enjoyable and safe as possible for all users. Therefore, by using our platform, site, or any of its connected applications and/or software, you agree to abide by the terms described in this Privacy Policy.

This Privacy Policy applies to your interactions with Tuzoca Casino through:

  • Accessing our website
  • Registering on our gaming portal or participating in other services
  • Using mobile devices for online gaming
  • Receiving marketing communications from us

If you continue to use our site, we will consider that as your consent. By registering and accepting this Privacy Policy, the User acknowledges that their personal data will be collected and used by Tuzoca Casino as stated below.

Data We Collect

Personal Information:

  • Full name
  • Email address
  • Date of birth
  • Address
  • Other details relevant to creating a valid account
Account Info:

Username chosen at the time of registration

  • Password information (hashed, and therefore unreadable)
  • Payment details for making deposits or withdrawals
Technical Data:

Device information such as screen resolution

  • IP address of your device
  • Type of browser being used
  • Cookies that can be placed by third-party sites
Usage Data:

Site activity history (e.g., login times and durations)

  • Login logs, game interactions, wins/losses.
How We Use Your Data

To operate efficiently in our business environment. This is achieved through the following practices:

  • Creating and managing your account.
  • Processing deposits and withdrawals as per your instructions
  • Providing customer support via live chat or email.
  • Bonus eligibility for eligible events of gaming such as tournaments, freerolls etc
  • Improving site and personalizing user experience.
  • Fulfilling all legal and regulatory obligations in accordance with our licence.
Cookies and Tracking

We may use cookies that help improve the performance and functionality of the website. Cookies are small amounts of data which can be stored on your device to make it easier for you to navigate.

Cookies also allow Tuzoca Casino to personalize content by serving up appropriate advertisements based upon interests from registered Users on this platform, depending on our needs.

Legal Basis for Processing

Contractual necessity: we need to process user information in order to provide services, fulfill contractual obligations.

  • Legal Obligations. We must abide by laws such as Anti Money Laundering regulations and GDPR
  • Legitimate Interests. These may include sharing your data with external gaming providers so that you can access their games from our site
  • User consent: any new types of user information gathered through future upgrades will require users to accept a revised version of this policy.
Data Sharing and Disclosure

We share non-personal, aggregated statistics about visitors in accordance with our privacy guidelines.

In the course of providing gaming services we need to give certain personal data details such as financial account numbers over to companies outside Tuzoca Casino which are known service providers.